Privacy Policy

This Privacy Policy explains how PlayCheck ("PlayCheck", "we", "us") collects, uses, shares, and protects personal information when you use the PlayCheck website, applications, and services (the "Platform"). We handle personal data in line with the Republic of the Philippines' Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

1. Who is responsible for your data

For your account and the information you enter, PlayCheck acts as a personal information controller. When you register players and take part in an Organization's programs or events, that Organization is also a controller of the data it collects about you and your players. We process much of that data on Organizations' behalf so they can run their activities.

2. Information we collect

• Account details: your name, date of birth, email, phone, password (stored encrypted), and address where you provide it.
• Player profiles: the details you enter for each dependent — name, date of birth, gender, medical notes, emergency contacts, and photographs where you add them.
• Verification documents: files you upload to prove a player's identity or age, such as a birth certificate or school ID.
• Activity and payments: event entries, rosters, obligations, payment proofs, and records of what has been paid or is owed.
• Technical data: information your device sends automatically, such as IP address and basic usage logs, used to keep the Platform secure and working.

3. Children's data

PlayCheck is designed so that children do not create their own accounts. A parent, guardian, or responsible adult creates an account and enters a child's information as a dependent. By doing so, that adult confirms they have authority to provide the child's data and gives consent on the child's behalf. We collect the minimum needed for participation and safeguarding, and we apply extra care to children's information. A guardian can review, correct, or withdraw a child's data at any time from their dashboard, subject to the effects described when consent is withdrawn.

4. How we use your information

• Create and secure your account and verify that account holders are adults.
• Let you manage players, join programs and events, build rosters, and handle registrations.
• Record and help verify payments between clubs and Organizations.
• Send service messages such as confirmations, reminders, and important notices.
• Support child safety, prevent fraud and misuse, and meet legal obligations.
• Maintain, troubleshoot, and improve the Platform.

5. Our legal bases

We process personal data on the bases allowed by the Data Privacy Act, including: your consent (for example, when you accept these documents or opt in to a specific use); the performance of a contract or steps you ask us to take; compliance with a legal obligation; and our legitimate interests in running a secure, functioning platform, balanced against your rights.

6. When we share information

We do not sell your personal data. We share it only:

• with the Organizations you register with or take part in, so they can run their programs and events;
• with service providers that operate the Platform for us — for example, cloud hosting and email delivery — under confidentiality and data-processing obligations;
• where we are required by law, or to protect the safety of a child or any person; and
• with your direction, such as making a player profile public only after the guardian opts in.

7. Where your data is stored and how we protect it

Your data is stored on reputable cloud infrastructure and may be processed on servers located outside the Philippines by our service providers, with appropriate safeguards. We use technical and organizational measures — including encryption in transit, access controls, and private storage for uploaded documents — to protect personal data against unauthorized access, loss, or misuse. No system is perfectly secure, but we work to reduce risk and to respond quickly if something goes wrong.

8. How long we keep it

We keep personal data only as long as needed for the purposes above, or as required by law. When you close your account or withdraw a child's data, we deactivate and delete information on a defined schedule, though some records (for example, minimal financial or dispute records) may be kept for the period the law allows. Published historical results may be anonymized rather than deleted.

9. Your rights

Under the Data Privacy Act, you have the right to:

• be informed about how your data is processed;
• access the data we hold about you and your dependents;
• correct inaccurate or outdated information;
• object to certain processing, and withdraw consent you previously gave;
• request erasure or blocking of your data in the circumstances the law provides;
• data portability — obtain a copy of your data in an accessible format; and
• file a complaint with the National Privacy Commission, and to be indemnified for damages under the Act.

You can exercise many of these rights directly from your account's privacy settings, or by contacting our Data Protection Officer below.

10. Cookies and similar technologies

We use only the cookies needed to keep you signed in, keep the Platform secure, and remember basic preferences. We do not use them to sell your data.

11. Changes to this policy

We may update this Privacy Policy as the Platform or the law changes. When we make a material change, we will update the version and effective date above and, where appropriate, notify you.

12. Contact our Data Protection Officer

For any privacy question or to exercise your rights, email our Data Protection Officer at privacy@playcheck.app. You also have the right to lodge a complaint with the National Privacy Commission (privacy.gov.ph).